Support & Help
How can we help you?
Have questions about renting, managing your properties, or your iDeal account? Fill out the form below or reach out directly to our team.
Send us a message
Leave your details and inquiry, and our support team will get back to you.
Direct Contact Channels
- Email Supportsupport@i-deal.uzDirect response by email
- Telegram Support@i_deal_uzChat with our support team on Telegram
- WhatsApp Support+998 99 129 97 10Message our support team on WhatsApp
- Phone Support+998 99 129 97 10Call us during operating hours
Operating Hours
Monday – Sunday, 09:00 – 18:00 (Tashkent / UTC+5)
Typical response time: within 24 hours
Helpful Policies & Links
- Privacy Policy — How your data is protected
- Terms of Service — Rules and agreements
- Delete Account — Data deletion request
FAQ
Frequently Asked Questions
Find quick answers to common questions about using iDeal.
You can fill out the contact form on this page, email us directly at support@i-deal.uz, or reach us on Telegram at @i_deal_uz. Our team is available 7 days a week.
We review inquiries in the order they are received and typically respond within 24 hours. For urgent booking matters, Telegram support is recommended.
Delete it in the app under Profile → Delete Account. If you can't use the app, send a deletion request at i-deal.uz/delete-account.
Card payments on iDeal go through Atmos, a licensed payment processor, with Uzcard and Humo cards. Rentals are backed by official legally binding digital contracts registered in Uzbekistan.
iDeal is registered in Tashkent, Uzbekistan. For regulatory inquiries or legal notices, contact legal@i-deal.uz.